Order Execution Policy
1. Purpose & Scope
This Order Execution Policy explains how APEXTRADE handles, prices, and executes orders to exchange fiat currency for digital assets, or one digital asset for another, on our platform. It applies to every order placed through your account and supplements our Terms & Conditions.
2. Order Types
Depending on the interface you use, we may offer market orders (executed immediately at the best available price) and, where available, limit orders (executed only at a price you specify or better). The order types available to you are shown in your dashboard at the time of trading.
3. Execution Venue & Pricing
Orders are executed either against APEXTRADE's own inventory or routed to one or more third‑party liquidity providers and exchanges, at our discretion, in order to obtain a competitive price for you. Displayed prices reflect prevailing market conditions across our pricing sources at the time of your order, plus any applicable fee or spread disclosed before you confirm.
4. Execution Factors
When executing your order, we take into account:
- Price — the total consideration, including our fee or spread;
- Speed — the time needed to complete execution;
- Likelihood of execution and settlement — the probability your order will be completed given available liquidity; and
- Size and nature of the order, and prevailing market volatility.
Given the nature of digital asset markets, price is typically the most significant factor for retail‑sized orders, but we may prioritise speed or likelihood of execution where market conditions make this more favourable to you overall.
5. Price Movement & Slippage
Digital asset prices can move quickly. For market orders, the executed price may differ from the price displayed when you initiated the order due to price movement between order placement and execution ("slippage"). Where the final price differs materially from the price you were quoted, we will either execute at the improved or confirmed price or ask you to reconfirm, depending on the interface used.
6. Order Rejection & Cancellation
We may reject, cancel, or reverse an order where:
- you have insufficient available balance;
- the order fails our AML/CTF or fraud screening;
- there is a system, connectivity, or pricing‑feed error; or
- execution is not possible due to insufficient market liquidity or extreme volatility.
Where we cancel or reverse an order after acceptance due to an error, we will notify you and restore your account to its prior state where reasonably possible.
7. Market Data
Reference prices shown on our platform are sourced from one or more third‑party market‑data providers and liquidity venues. We do not guarantee that displayed prices are identical to those on any other exchange or platform at a given moment.
8. No Investment Advice
Order execution under this Policy is purely operational. Nothing in this Policy, or in the execution of your order, constitutes investment advice or a recommendation to trade. See our Crypto Risk Guide for information about the risks of trading digital assets.
9. Review of This Policy
We review this Order Execution Policy periodically, including following any material change to our execution arrangements, and publish the current version on this page.
10. Contact
Questions about how a specific order was executed can be sent to info@tiontrade.com.
